Real insurance stories


​What our customers say

Health means different things to each of us, so we thought we’d share some feedback from our customers when we’ve been there in their moments of truth.

It has been peace of mind to know that when we've needed to cover relatively hefty medical costs for reasons that a family member has needed surgery, we can call upon our policy and thereby have the surgery performed as quickly as possible, rather than have to go onto the waiting list in the public health system.

Peter, Auckland
Customer since 2005


I was diagnosed with Breast Cancer in December 2007. Since my very first communication with Sovereign I have been overwhelmed by the efficiency and empathy of Sovereign. Nothing has changed from then until today. I thank you all and I have since recommended Sovereign vigorously to my family and friends. You certainly made a difficult time easier.

Neville and Jillian, Mount Maunganui
Customers since 2002


I have had unfortunate accidents and illnesses, however Sovereign has never wavered; always there [and] has accepted all my claims quickly. I have had brilliant service… Thank you Sovereign. I recommend you all the time.

Michelle, Auckland
Customer since 2002


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The information contained on this website is general in nature and is not intended as advice. It may not be relevant to individual circumstances and before making any investment, insurance or financial planning decision; you should consult a professional adviser. Copies of our disclosure statements are available on request, free of charge.​